Production & Shipping Times
The production time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are shipped within 2-7 business days after the order is submitted.
However, it’s important to note that the fulfillment timeframe may vary for each order. You can reach out to us for updates at contact@im804.com
Why is my order taking longer than expected?
Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following:
- The garment or other supplies are out of stock and need to be ordered (if the delay is just a couple of days, the suppliers / print providers do not necessarily inform us).
- The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.
- The order contains 12 or more items.
Can the production time be expedited?
Unfortunately, the production time (fulfillment) cannot be expedited. If you’re shipping within the US, you have the option to choose the Express Delivery service. This service expedites both production and delivery times, aiming to deliver orders within two business days after production.
Note: If you choose Express Delivery, the standard production time (2-7 business days) will still apply.
If you have more questions, please write to us at contact@im804.com and we’ll respond asap!